Contact Securitize support for any questions you may have. Please include as much detail as possible to help expedite your Support ticket by following the instructions below:
- Log in with your Securitize iD account via http://id.securitize.io
- Click the Support button at the bottom right of the page
- Fill out all the details accurately to ensure expedited support:
- Subject: A brief summary of the question or problem
- Description: Detailed review of the question or problem with as many details as possible
- Organization: The tokens or company that you are writing in about, if applicable
- Issue Type: Choose the type of issue as close to the question or problem (identity verification, cannot see tokens, etc
You may also send us an email at any time to email@example.com
We will reply to your ticket within 24 hours of its receipt (excluding weekends).
We also offer live chat Monday through Friday, 9:30 AM to 4:00 PM EST.