Contacting Securitize Support
Contact Securitize support for assistance with your KYC application with as much detail as possible to help expedite your Support ticket by following the instructions below:
- Go to Securitize iD: http://id.securitize.io
- Log in with your Securitize iD account
- Click the Support button at the bottom right of the page
- Fill out all the details accurately to ensure expedited support:
- Subject: A brief summary of the question or problem
- Description: Detailed review of the question or problem with as many details as possible
- Organization: The Issuer that you are writing in about otherwise type Not Applicable or NA
- Issue Type: Choose the type of issue as close to the question or problem (KYC, etc)