If you would like to change the email address on your account, our support team will require additional details from you. Please follow the instructions below to request a change to the email address on your account.

First, Submit Proof of Identity

Securitize will need proof of your identity in order to change your email. Send the following document via the following secure link: https://securitize.sendsafely.com/dropzone/clientops

• A Selfie holding the Proof of Identity you used to create your account
• Acceptable Forms of Proof of Identity per Jurisdiction
1. United States
• Passport
• Drivers License
• State ID
2. European Union
• Passport
• National Identity Card
3. Worldwide (not EU or US)
• A passport is the only accepted form of identification

Second, Create a Support Ticket

1. Login to Securitize iD: http://id.securitize.io
2. Click on the Support widget
3. Enter your details
• Type of Issue: Email change
• Details: Confirm you have uploaded your proof of identity to the secure link

Once you have submitted your information and logged a ticket, our support team will be able to review your request.